Refund policy

Refunds: Cancellation Policy

For our in-person training:

There are no refunds available unless a medical certificate is provided

You may request a transfer to another course. Course transfers are only available up until one month before the course you are registered for is due to commence.

You must contact Rainbow Yoga prior to cancelling your registration in order to receive the course transfer. Where the new course has a higher tuition fee, the difference will be charged for the transfer.

 

For our Online courses::

Once you have commenced there are no refunds available. When purchasing a course or training through Rainbow Yoga the cancellation policy above will apply to your purchase. Before purchasing a course, it is your responsibility to thoroughly read and understand clearly the cancellation policy. We know that sometimes the unexpected happens. It is always our intention to approach all situations with understanding, and compassion, and to find a resolution.

Exchanges: Transferring to another course/location 

You may request a transfer to another course. Course transfers are only available up until one month before the course start date, for the course you are registered for.

You must contact Rainbow Yoga to request a course transfer. Please state your full name, email address, phone number and course you are registered for, along with the course you wish to transfer to. Email info@rainbowyogatraining.com 

Damages and issues: Physical Products
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.